Customer Issue: Mrs. Morales found that her garage door wouldn’t open or close correctly and struggled to move properly.
Our Solution: Mrs. Morales’ torsion garage door spring needed replacing due to breaking after years of use. Our experts clamped the door into place and disconnected the opener to ensure the door wouldn’t move. We also released the tension from the springs. Our team removed the broken spring and installed the new one, and afterward, we restored the tension and tested the balance.
Customer Issue: A badly attached insulation strip led to a wooden garage door panel warping and rotting.
Our Solution: Our team arrived with the replacement panel to fit in, then removed the damaged garage door panel in question, and installed the new one. It was an original Clopay garage door panel, obtained from the manufacturer, so it matched perfectly. We realigned and tightened the tracks for good measure, before testing the door.
Customer Issue: Garage door moving slowly then detached and fell.
Our Solution: We inspected and tested the customer’s opener ourselves and found that it was indeed detaching from the door and causing it to fall due to irreparable wear over the years. It was replaced with a new Linear LDO33 model opener, which we assembled and installed for him.
New Garage Door Installation
Customer Issue: Needed a garage door installed in her new home.
Our Solution: Ms. Carpenter decided on a new Clopay insulated walnut door with windows model GR2SU_WO_WIA2. We ordered the door and installed it to her satisfaction when it arrived.
Door Panel Replacement
Customer Issue: Mr. Craig called our company to replace two damaged garage door panels.
Our Solution: We ordered the replacement panels from the door's manufacturer and replaced both. We then double-checked the door's operation and made sure it was working properly.
Garage Door Off-Track
Customer Issue: The customer's garage door had gone off track.
Our Solution: Our technician secured the track with longer bolts. He then went through a general maintenance procedure to make sure the door was working properly.